Case Studies
Real Problems,Real Solutions
See how we help businesses like yours overcome IT challenges. These sample outcomes represent the types of projects we handle regularly.
Note: These case studies represent typical client scenarios and outcomes. Specific details have been generalized to protect client confidentiality. Actual results may vary based on individual circumstances.
Professional Services Office
Stabilized Wi-Fi & Reduced Outages
Project timeline: 2 weeks
The Challenge
A growing professional services firm was experiencing constant Wi-Fi issues. Employees couldn't hold video calls without dropping, and certain areas of the office had no coverage. Productivity was suffering.
Our Solution
We performed a complete site survey and redesigned their wireless network. This included proper access point placement, channel optimization, and network segmentation to separate guest traffic from business operations.
Results
- Consistent coverage throughout the entire office
- Reliable video conferencing capability
- Separate guest network for visitors
- Documented network configuration for future reference
Healthcare Practice
M365 Security Baseline & MFA Rollout
Project timeline: 3 weeks
The Challenge
A healthcare practice had migrated to Microsoft 365 but hadn't properly configured security settings. They were concerned about compliance and protecting patient information.
Our Solution
We implemented a comprehensive security baseline including multi-factor authentication for all users, conditional access policies, email security improvements, and data loss prevention rules.
Results
- MFA enabled for all users with minimal disruption
- Improved email security blocking phishing attempts
- Conditional access limiting login from unknown devices
- Documentation for compliance audits
Construction Company
Backup Strategy & Recovery Testing
Project timeline: 4 weeks
The Challenge
A construction company had backups running but had never tested recovery. They had a close call when a server drive failed, revealing gaps in their backup coverage.
Our Solution
We audited their current backup system, identified gaps, implemented a comprehensive 3-2-1 backup strategy with cloud replication, and established regular recovery testing procedures.
Results
- Full backup coverage of all critical data
- Offsite cloud replication for disaster scenarios
- Quarterly recovery testing to verify backup integrity
- Documented recovery procedures and time targets
Accounting Firm
Ransomware Prevention & Incident Response Planning
Project timeline: 5 weeks
The Challenge
An accounting firm had a near-miss with ransomware after an employee clicked a suspicious email link. They realized they had no incident response plan and their antivirus was outdated. With tax season approaching, they couldn't afford any downtime.
Our Solution
We implemented a multi-layered security approach including advanced endpoint protection, email filtering with attachment sandboxing, employee security training, and developed a comprehensive incident response plan with clear escalation procedures.
Results
- Zero ransomware incidents since implementation
- 95% reduction in suspicious emails reaching inboxes
- All employees completed security awareness training
- Documented incident response plan with tested procedures
Retail Chain
Multi-Location Network Standardization
Project timeline: 8 weeks
The Challenge
A retail business with 4 locations had different network setups at each site, making management difficult. Each location had been set up by different vendors over the years, resulting in inconsistent security, no centralized monitoring, and frequent connectivity issues.
Our Solution
We designed and deployed a standardized network architecture across all locations with consistent hardware, unified management, site-to-site VPN connectivity, and centralized monitoring. This included firewall upgrades and network documentation.
Results
- Unified network management across all 4 locations
- Secure site-to-site connectivity for inventory systems
- 50% reduction in network-related support tickets
- Centralized monitoring with proactive alerting
Medical Billing Company
Legacy Server Migration to Cloud Infrastructure
Project timeline: 10 weeks
The Challenge
A medical billing company was running critical applications on aging on-premise servers that were past end-of-life. They faced compliance concerns, increasing hardware failures, and needed 24/7 availability that their current setup couldn't reliably provide.
Our Solution
We planned and executed a phased migration to Azure cloud infrastructure, including proper HIPAA compliance configurations, redundant systems for high availability, and secure remote access for their distributed workforce.
Results
- 99.9% uptime since migration completed
- HIPAA-compliant cloud infrastructure
- Eliminated capital expense for server hardware
- Secure remote access enabling work-from-home capability
Facing Similar Challenges?
Let's discuss how we can help your business overcome IT obstacles and improve operations.