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Employee Cybersecurity Training: What to Cover

Essential topics for security awareness training that actually reduces risk.

Mike HarrisonDecember 10, 20249 min read
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Why Employee Training Matters

Your employees are your first line of defense—and often your biggest vulnerability. Studies show that human error is involved in over 85% of security breaches.

Effective security awareness training transforms employees from potential victims into active defenders of your organization.

Core Training Topics

1. Phishing Recognition

Why It Matters: Phishing is the #1 attack vector for businesses of all sizes.

What to Cover:

  • Common phishing indicators
  • How to verify sender identity
  • What to do when suspicious
  • Real examples from your industry
  • Reporting procedures
  • Key Points:

  • Urgency is a red flag
  • Check email addresses carefully
  • When in doubt, verify through another channel
  • It's always okay to ask
  • 2. Password Security

    Why It Matters: Weak passwords remain a top cause of breaches.

    What to Cover:

  • Creating strong passwords
  • Password manager usage
  • Never reusing passwords
  • MFA importance and usage
  • What to do if compromised
  • Key Points:

  • Length beats complexity
  • Use a password manager
  • Enable MFA everywhere
  • Never share credentials
  • 3. Safe Browsing Habits

    Why It Matters: Web browsing can expose users to malware and scams.

    What to Cover:

  • Recognizing malicious websites
  • Avoiding suspicious downloads
  • Understanding HTTPS
  • Safe online shopping
  • Social media risks
  • Key Points:

  • Look for the padlock icon
  • Don't download from unknown sources
  • Be careful what you click
  • Think before you share
  • 4. Physical Security

    Why It Matters: Not all attacks are digital.

    What to Cover:

  • Clean desk policy
  • Screen locking
  • Visitor protocols
  • Tailgating prevention
  • Secure document disposal
  • Key Points:

  • Lock your screen when away
  • Challenge unknown visitors
  • Shred sensitive documents
  • Don't leave devices unattended
  • 5. Mobile Device Security

    Why It Matters: Employees carry company data everywhere.

    What to Cover:

  • Device encryption
  • App permissions
  • Public Wi-Fi risks
  • Lost device procedures
  • BYOD policies
  • Key Points:

  • Enable device encryption
  • Use VPN on public Wi-Fi
  • Report lost devices immediately
  • Keep software updated
  • 6. Social Engineering

    Why It Matters: Attackers manipulate people, not just technology.

    What to Cover:

  • Types of social engineering
  • Pretexting and manipulation tactics
  • Phone-based attacks (vishing)
  • In-person attacks
  • Verification procedures
  • Key Points:

  • Be skeptical of unusual requests
  • Verify through known channels
  • Don't be pressured by urgency
  • Trust your instincts
  • Training Best Practices

    Make It Relevant

  • Use industry-specific examples
  • Reference actual incidents
  • Connect to daily work activities
  • Show real-world consequences
  • Make It Interactive

  • Phishing simulations
  • Quizzes and assessments
  • Scenario-based exercises
  • Group discussions
  • Make It Continuous

  • Monthly micro-training
  • Regular phishing tests
  • Security newsletters
  • Timely threat alerts
  • Make It Positive

  • Reward good security behavior
  • Never shame those who fall for tests
  • Celebrate improvements
  • Create a culture of learning
  • Measuring Effectiveness

    Metrics to Track

  • Phishing simulation click rates
  • Training completion rates
  • Security incident reports
  • Password policy compliance
  • Help desk security tickets
  • Benchmarks

  • Good: <15% phishing click rate
  • Better: <10% phishing click rate
  • Best: <5% phishing click rate
  • Implementation Timeline

    Month 1: Foundation

  • Core security training for all employees
  • Establish baseline with phishing simulation
  • Distribute security policy documents
  • Month 2-3: Reinforcement

  • Role-specific training modules
  • Second phishing simulation
  • Security awareness newsletter
  • Ongoing: Maintenance

  • Monthly micro-training
  • Quarterly phishing simulations
  • Annual comprehensive refresher
  • Ad-hoc threat alerts
  • Conclusion

    Effective security awareness training is an ongoing process, not a one-time event. By covering these essential topics and following best practices, you can significantly reduce your organization's risk of a successful cyber attack.


    *MTH IT Solutions offers customized security awareness training programs. Contact us to learn how we can help protect your team.*

    Written by

    Mike Harrison

    IT security specialist and founder of MTH IT Solutions with over 15 years of experience helping small businesses protect and optimize their technology infrastructure.

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